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Service Desk

Service Desk News


Admin Starters and Leavers

Inform Schools ICT Support of any new Admin starters or leavers by completing our online form.

Bathnes Identity

How to access resources on the Bathnes network using your Bathnes Identity and guidance on managing your Bathnes Identity password.

Outlook Web App

Access your Bathnes mailbox. Assistance here

Schools ICT Service Desk

Logon to our service desk to create new tickets or view existing ones.


Access BaNES Intranet using Internet Explorer (only). Assistance here

School HR

For access to and support with BaNES Schools' HR forms.


iTrent login. iTrent helpdesk - 01225 394567

Health and Safety

For access to Health and Safety One-Stop shop.

Collect Reconciliation File

Download your FMS reconciliation files.

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Bath and North East Somerset


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01454 865300